Last updated: October 26, 2026
These Terms and Conditions ("Terms") govern your access to and use of HRHandle ("Service"), an applicant tracking system operated by Aleksandre Merabishvili, Individual Entrepreneur, identification number 01019062001, Tbilisi, Georgia ("we", "us", "our").
By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
HRHandle is a cloud-based applicant tracking system that allows organizations to manage job vacancies, track candidates through hiring pipelines, evaluate candidates with structured criteria, schedule interviews, send offers, and store candidate-related documents and notes.
The Service includes optional integrations with third-party platforms: Google and Microsoft (sign-in and calendar synchronization, including Microsoft Teams meetings), LinkedIn (posting vacancies), Zoom (video meetings), Calendly (candidate self-scheduling), and Slack and Microsoft Teams (notifications to your team's channels). It also includes optional AI-assisted features (see Section 9). Use of an integration is subject to the terms of the respective third-party platform.
You must be at least 18 years old and have the legal authority to enter into a binding agreement on behalf of yourself or your organization. By using the Service, you represent that you meet these requirements.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@hrhandle.com of any unauthorized use of your account.
Each organization may have one account. You may invite team members to your organization under your subscription. You are responsible for ensuring that all users in your organization comply with these Terms.
The Service is offered under the following plans:
Prices are shown in your local currency on our pricing page — Georgian Lari (GEL) for customers in Georgia, Euro (EUR) in the European Union, and US Dollars (USD) elsewhere. The amounts above are the GEL prices; the EUR and USD equivalents are displayed at checkout.
Residency and currency. Before the first payment, an owner or admin of your organization must state whether the customer is a resident of Georgia (an individual or a legal entity, including an individual entrepreneur). After the first payment this statement can only be changed by contacting us. Under the laws of Georgia, residents of Georgia are charged in Georgian Lari (GEL) only; non-residents may choose GEL, EUR or USD. You are responsible for the accuracy of this statement and must tell us if it changes. If a resident of Georgia states otherwise, you bear the consequences, including any fines or costs imposed on us as a result, and we may switch your subscription to GEL from the next billing period.
Digital delivery. HRHandle is a digital software-as-a-service product. There are no physical goods to ship. Access to your paid plan is granted immediately and automatically once your payment is confirmed, and remains available for the billing period you have paid for.
Both monthly and annual billing cycles are available for paid plans. Annual billing is charged as a single payment at the start of the billing period.
Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. You may cancel your subscription at any time from your account settings; after cancelling, you keep access until the end of the billing period you have paid for.
Changing your plan or card. You can switch to another paid plan, or between monthly and annual billing, at any time. The new plan starts immediately as a new subscription and the previous one ends. The unused days of your current billing period are credited against the first payment of the new plan: on the day you switch you pay the new price minus that credit, and the full new price at each renewal after that. If the credit is larger than the new price, nothing is charged that day and the first renewal moves later by the days the credit covers. Both amounts are shown before you pay. A credit is not paid out in money. You can also change the card your renewals are charged to; nothing is charged for this (your bank may briefly hold a small amount to check the card and return it), and your plan, price and renewal date stay the same. Removing your card cancels your subscription.
End of the free trial. When the trial ends and you have not chosen a paid plan, access to the Service is paused until you subscribe. Your data is kept in the meantime (see Section 13 and our Privacy Policy).
Failed payments. If a renewal payment fails, you keep access for 3 days after the end of the billing period. If no payment succeeds by then, access is paused until you pay again.
Payments are processed securely by our payment provider, Flitt (operated in Georgia by TPAY LLC); the acquiring bank is TBC Bank. We accept Visa and Mastercard, as well as Google Pay and Apple Pay. We do not store your payment card details.
Confirmation and receipts. Before each payment you confirm the plan, the price and automatic renewal, and we keep a record of that confirmation. A receipt for every payment is available under Settings → Billing → Payments.
Questions about a charge. If you don't recognise a charge or think it is wrong, please contact us first at support@hrhandle.com. We will look into it and, where the Refund Policy applies, refund you. Opening a dispute with your bank instead may suspend your account until the dispute is resolved.
Please refer to our Refund Policy for full details. In summary: a refund may be requested within 7 days of a payment; each organization can receive at most one refund in any 3-month period; approved refunds are sent within 14 business days, minus payment processing fees, which are non-refundable; and when a refund is issued, the paid subscription is cancelled.
You agree not to:
The Service allows you to store and manage candidate data, including information that candidates submit through your application page, that you import from a spreadsheet, or that you copy from LinkedIn. You are responsible for ensuring that you have a lawful basis for collecting and processing candidate personal data, and that your use of candidate data complies with applicable data protection laws, including the GDPR where applicable.
When you use an integration, we act on your behalf and only within the scopes you explicitly authorize: vacancy content is shared with LinkedIn when you post a vacancy; interview events and meetings are created in your Google or Microsoft calendar, Microsoft Teams, or Zoom; Calendly scheduling links are pre-filled with the candidate's name and email address, and bookings are recorded as interviews; and notifications sent to Slack or Microsoft Teams channels you configure can include candidate names and vacancy titles.
We do not sell candidate data or use it for advertising. We share it only with the service providers listed in our Privacy Policy, which process it on our behalf to run the Service, and with the third-party services you choose to connect.
The Service offers optional AI-assisted features, such as CV parsing, job-description suggestions, an inclusive-language check, assessment suggestions, and AI Fit Analysis. Their output is advisory only: no feature makes, ranks, or automates hiring decisions. You are responsible for reviewing AI output and for every decision you take.
AI Fit Analysis is off by default; an owner or admin can enable it for the organization. Organizations located in the European Union or the European Economic Area must also confirm an acknowledgement before enabling it. Our Privacy Policy describes which data each feature uses.
The Service, including its design, code, and branding, is owned by us and protected by intellectual property laws. You retain ownership of all data you upload or create through the Service.
By using the Service, you grant us a limited, non-exclusive licence to store and process your data solely for the purpose of providing the Service.
We aim to maintain high availability but do not guarantee uninterrupted access to the Service. We reserve the right to modify, suspend, or discontinue the Service or any feature at any time, with reasonable notice where possible.
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, revenue, or business, arising from your use of or inability to use the Service.
Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 3 months preceding the claim.
We may suspend or terminate your account if you violate these Terms, fail to pay subscription fees, or if we are required to do so by law. Upon termination, your right to access the Service ceases. You may request an export of your data within 30 days of termination by contacting us. After this 30-day window your account, organization, and candidate data are permanently deleted as described in our Privacy Policy, except where we are required by law to retain specific records longer.
These Terms are governed by the laws of Georgia. Any disputes shall be resolved in the courts of Tbilisi, Georgia.
We may update these Terms from time to time. We will notify you of material changes by email or via a notice within the Service. Continued use of the Service after the effective date of changes constitutes your acceptance of the new Terms.
Aleksandre Merabishvili, Individual Entrepreneur
Identification number: 01019062001
29 Tskneti Highway, Tbilisi, Georgia
support@hrhandle.com
Phone: +995 599 89 29 17